We deliver products Australia wide using domestic shipping companies. Shipping costs are displayed and confirmed at checkout and may vary based on the delivery location. Orders are dispatched within 3 business days and shipping times are estimated at between 7 and 14 business days depending on your location. International orders are currently NOT available from our website. Please call us at +61 73369 6442 to enquire about a special order. Certain factors such as order size, weight and shipping address may require us to ship via another method. Dragon Metal Manufacturing Pty Ltd reserves the right to change your shipping method in these cases and will provide tracking details for the new carrier once shipped. The delivery times provided by Dragon Metal Manufacturing Pty Ltd are estimates only. Dragon Metal Manufacturing Pty Ltd will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where the stock is not available. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages. The special instructions box on the delivery page of the checkout is used for any instructions to help the driver make delivery of your order (e.g. ” Last house at end of driveway”, ” Office hours 9-5″). Drivers are unable to grant specific requests such as ” Deliver between 1-2pm” or ” Leave parcel in garden shed”. Dragon Metal Manufacturing Pty Ltd cannot be held responsible if your instructions are not followed.
Change of Address
The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only make until the order begins processing. Dragon Metal Manufacturing Pty Ltd cannot accommodate all address change requests. We highly recommend calling our customer service team on 1300 420 184 instead of emailing as we cannot guarantee instant responses to email enquiries.Dragon Metal Manufacturing Pty Ltd takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.
For clarification or to get in contact with us please use this form or the contact details below.
Dragon Metal Manufacturing Pty Ltd trading as “Dragon Health Services”
ABN: 48 136 482 114
14 Carlyle Street, Red Hill 4059, QLD, Australia
T: +61 73369 6442
Free: 1800 333 182